Returns & Exchange
100% 90 DAY SATISFACTION GUARANTEE
Amway offers high quality products that we know you'll love. In fact, we guarantee it.
Our products come with a 90 Day 100% Satisfaction Guarantee. If you are not satisfied with a product, we will refund or exchange your product. Simply return the unused portion of the product.
With Amway, you can try a product and see if you like it. Try our SA8 detergent and see how good the concentrated cleaning power is. Or discover a healthier you with our Nutriway range of vitamins and supplements.
Either way, you are protected with our 90 Day 100% Satisfaction Guarantee.
For further information on our Warranties and Guarantees, please visit here.
If you do need to return a product, it is simple and convenient to do.
Please follow the procedures below:
Returning a product via Post Haste
- Call Amway on 0800 611 611 and advise them you wish to return a product
- Amway will post you out a RMA or Returns form.
- Fill in the RMA Form and contact the nearest Post Haste in your area to arrange a return free of charge.
- Enclose 1 copy of the RMA form inside the carton and retain 1 copy for your records
- Ensure you have the label on the outside of the carton and Post Haste will collect.
Returning a Product via your local Amway Business Centre
- Visit the Auckland Business Centre with the product and your original receipt
- Obtain from staff a RMA form
- Complete the RMA form and give it to the staff with the product
- Your return will then be sent to our Returns Dept for processing.
For further information, please contact Amway on 0800 611 611.