We have implemented new improvements to help enhance your business.

Customer Service Improvements

Our customer service is now open for longer hours and has doubled in size to include Thai, Hindi, Mandarin, Cantonese, Korean and English speaking agents . This means there will be less wait for your calls, faster resolution of your concerns, and more people dedicated to help.

Our customer service team is available at the following times:
Monday – Friday, 11am to 8pm (NZT)

Webchat

Webchat is also available to you in addition to phone and email. This new technology allows us to direct your questions to the specialist in this area for fast resolution.

Free Delivery for Customers

Any registered customer who orders $100 or more in one order will receive free delivery. This is to ensure that our customers shopping online are supported especially as we make the switch to digital, and easier for you to support.

Please note: Orders must be a total of $100 or more after discounts are applied

Online Health and Beauty Consultants

Get personalised wellness and skincare advice from anywhere with our new Online Health and Beauty Consultations.

These 30-minute consultations will be held online and are complimentary to our IBOs, Customers and public. Click here to learn more and how to book an appointment.