IBO Support: Coronavirus (COVID-19)

Essential Products Now Available for Delivery

Our Auckland Warehouse is now open for the delivery of essential products.

You can now order essential products at amway.co.nz and the products will be delivered soon. There will be a short delay given the backlog of orders. Our essential products can help you stay healthy, safe and clean. They are important for the wellbeing of IBOs across New Zealand.

Click here for the list of essential products.

Non-essential products are now Temporarily Not Available until the Alert 4 restrictions are lifted. Likewise the delivery of non-essential products only, which were ordered during the shutdown period, will be delivered after 22 April.

Please call us on 0800 611 611 if you have any concerns or need any further information.

We are here to support you

During these difficult times, we have been listening to IBOs on how we can best support you. IBOs said they wanted:

Practical help to achieve their business goals

Rewards for regular deliveries

Tips for staying connected whilst being home

More help for new IBOs, more flexibility and more incentives

8 Point Action Plan

To support IBOs over the coming weeks, Amway has developed the 8 Point Action Plan.

1) 20% PV Uplift

Helping you achieve your business goals for March

  • Get a 20% PV Uplift on all products: 12:01am Wednesday 25 March - 11:59pm Sunday 29 March
  • Delivery of essential products is now happening. Delivery of non-essential products only will be made after 22 April.
  • Order online at amway.co.nz
2) 10% PV Uplift & Free Delivery on Autoship

So you are rewarded for regular deliveries

  • Get a 10% PV Uplift & Free Delivery when you order through Autoship from 1 April - 30 June
  • Available to all IBOs
  • Minimum 100 PPV to qualify
  • Delivery of essential products is now happening. Delivery of non-essential products only will be made after 22 April.
  • Need help to set up your Autoship order? Watch this video.
3) Stay Connected: Virtual Consultations, Facebook Live, Zoom, Webinars
  • With so many people staying at home and keeping their social distance, there has never been a better time to use technology to stay connected
  • So hold a virtual meeting using Zoom or Facebook Live
  • Engage with your friends, family and team with WeChat, WhatsApp or Facebook Messenger
  • Learn at home with our 44 webinars covering product training, business updates plus tools & tips to stay connected. Check out available webinars now.
  • Need help to stay connected? Visit amway.co.nz/dashboard/stay-connected.
5) Celebrate entrepreneurship
  • New digital campaign to attract prospects to become IBOs through our new Leads program
  • While IBOs are at home, they can also see positive social and digital messages
  • Let’s celebrate entrepreneurship and support people who are looking for a new opportunity, better options or a side-hustle
  • 14 April - 31 May
6) $25 Free Product Coupon
  • All new IBOs will receive a $25 free product coupon
  • It can be redeemed on any order over $25 after registration
  • Valid for 90 days
  • 1 April - 30 August
7) Artistry Studio Sale
  • Get 30% off ARTISTRY Studio New York, Paris and Bangkok collections while stocks last
  • 22 April - 31 May
8) Core Plus Multipliers and Two Time Cash Incentives
  • The Multipliers are massive and a huge game-changer
  • These will be shared in April to Diamonds and announced to all IBOs in May
  • Multipliers apply for the Bronze Foundation, Bronze Builder, Personal Group Growth and Frontline Growth Incentives
  • Two Time Cash Incentives are for New Platinum through to New Founders Diamond qualifiers
  • IBOs can plan for a spectacular 1 September onwards
This 8 Point Action Plan is in addition to what we have already announced:
  • Core Plus - the biggest investment in IBO compensation for 15+ years
  • Achievers in Europe - a 1st time ever Achievers trip to Europe in 2021
  • ARTISTRY Tokyo Collection launches on 27 March
  • All new Chart Your Course coupons now valid for 90 days (up from 30)

We will keep listening to IBOs and keep delivering new promotions and support over the coming weeks and months.

Please be assured we are here to support you 100%.

Remember our business helps people live better, more enriched lives - and this extra money is more welcome than ever before.

Our products help people live healthier lives - and they are more important than ever before.

Please contact us on 0800 611 611 for any help or support.

Frequently Asked Questions

Will I still be paid my rebate?

Yes, you will still be paid your earned rebate on time.

Is the Auckland Business Centre open?

No, it is closed until further notice.

Is your Warehouse open?

Our Auckland Warehouse is now open for the delivery of essential products.

You can now order essential products at amway.co.nz and the products will be delivered soon. There will be a short delay given the backlog of orders. Our essential products can help you stay healthy, safe and clean. They are important for the wellbeing of IBOs across New Zealand.

Click here for the list of essential products.

Non-essential products are now Temporarily Not Available until the Alert 4 restrictions are lifted. Likewise the delivery of non-essential products only, which were ordered during the shutdown period, will be delivered after 22 April.

I have a product I want to return. What do I do?

Please contact us on 0800 611 611 and we will assist. If you are returning essential products, we will make the necessary arrangements. If you are returning non-essential products, we will arrange the return as soon as Alert 4 restrictions are lifted. Don’t worry as we have extended our returns period for a further 30 days.

Is there any limit on how many products I can order?

Yes, there is a limit of 4 individual items per product purchased per day from our 70 top products focused on immunity, health and cleaning. The full list is here.

Are there tips for using social and digital technology?

Yes, please visit amway.co.nz/dashboard/stay-connected

I missed previous emails and notifications. Where are they?

Check your Message Centre for updates, or view one of our recent email communications below.

How can I get help?

Our customer service team has extended hours if you need any help or support. Please contact us on 0800 611 611 from 10am - 10pm, Monday - Friday.